Microsoft's new Outlook.com e-mail offers a number of ways to keep your inbox neat and tidy.
Microsoft yesterday released the preview of its new browser-based e-mail service, Outlook.com.
Intended to eventually replace the increasingly antiquated Hotmail, the
free service brings a minimalist user interface, social media, and
Skydrive integration, and a slew of features. As I said in my First Take,
it's a great alternative to Gmail and definitely worth switching to for
existing Hotmail or Live.com users. In fact, more than a million users have signed up already.
To be anywhere near useful, an e-mail service should offer plenty of
ways to organize your messages. And fortunately, Outlook.com covers all
the basics and more. Below I'll discuss five ways to manage your
messages and keep your inbox neat and tidy.
1. Instant Actions
When you mouse over an e-mail, three gray icons will appear between the
sender's name and the subject field. These "Instant Action" controls let
you you delete a message, mark it as unread, or flag it for review (the
latter action moves it to the top of your inbox). You can perform the
same actions with the Commands bar at the top of the screen, but the
Instant Action icons save you a few clicks. What's more, by hiding the
icons until you need them, Microsoft keeps the interface clean and free
of clutter. If you'd like, you can add more icons from the Settings menu
including moving the message to a folder and marking it as junk. Take
note, though, that you can see only three icons at one time.
Mousing over the sender's name shows a pop-up menu with commands for
sending an e-mail to the contact, scheduling a cleanup (see the last
step), finding all e-mails from the sender, moving those messages, or
deleting them completely. Though officially the menu isn't an "Instant
Action" feature, it's another way to organize a message without using
the Commands bar.
2. Folders and Quick View categories
Outlook.com's Folders feature is similar to that on other popular e-mail
services. When you move a file to a folder it removes it from the
inbox, just like if you took a paper file from your desk and stored it
in a drawer. You can add e-mails to a folder through drag and drop or by
selecting the e-mail and using the Move to pull-down menu from the
Commands bar. Default folders include Junk, Sent, and Drafts, but you
can create as many folders as you'd like.
Categories work differently. Instead of acting as separate folders,
categories are ways to classify messages by their content. So even when
you assign a message to category it will remain in your inbox. Clicking
on a category, though, shows only the messages assigned to it.
Microsoft has added default categories for messages with attachments and
those with a shipping tracking number. When those messages arrive,
Outlook.com will detect them and automatically tag them with the
appropriate category. Like with Folders, you can create your own
categories, though you can assign categories only by selecting the
message and using the pull-down menu from the Commands bar. Drag and
drop is not an option.
3. Rules and filters
As with Gmail, you can create rules based on the sender's name or
address, the "To" or "CC" field, the Subject field, or whether the
message has attachments. Then, you can tell Outlook.com to automatically
move them to a folder, flag them in your inbox, forward them to a new
e-mail address, add or remove a category, or delete them completely. To
access the Rules menu, click on the Sweep menu in the Commands bar and
choose Manage rules.
You can manage your incoming messages by sender under the Safe and
blocked senders option of the Settings menu. The options include
designating which senders are "safe" (so the messages aren't marked as
junk), which mailing lists are safe, and which senders should be blocked
completely. E-mails from a sender in your blocked list will be deleted.
4. Junk e-mails
Use an e-mail account long enough and spam will begin to trickle in. And
before long it can become a flood. As it should, Outlook.com offers a
few tools for junk mail management, the first of which is accessible
from the Commands bar. Clicking the Junk option will reveal choices for
marking the message as Junk, reporting a phishing scam, or alerting
Microsoft if you suspect that a friend's account has been hacked. If you
mark a message as junk accidentally, you can reverse the action in your
Junk folder. That's a necessary feature since future messages from that
sender will be deleted.
In the Settings menu there are more tools for Junk e-mail management.
Just click the Filters and reporting option to set junk mail filters,
decide whether you'd like to report junk mail to Microsoft, or block
content from all unknown senders.
5. Sweep and schedule cleanup
Though no broom is involved, you can sweep your inbox using the
pull-down menu on the Commands bar. Here you can move all messages from a
sender or delete them as a group.
Under the same menu, the Schedule cleanup feature brings additional
options such as keeping only the recent messages from a sender or
deleting anything older than 3, 10, 30, or 60 days. Or if you prefer,
you can move the older messages to a specific folder.
